Disgusting got the free sample pack…
Disgusting got the free sample pack flavours nasty banana amd strawberry even blitz it in my ninja still didn't mix properly very powder taste. Also my poo is all sticky and like cow pats wasn't before I started this stuff .
Tammy R925
3 Contributions
Absolutely poor customer service
Ordered the free trial, came opened with the contents of one of the sachet's spread inside the box. Contacted them on Friday 6th jan but had no response, tried calling them but they were "refuelling". Got a message back following Monday saying they will get the matter sorted and asking for pictures. I sent them Monday around 1. Tried giving them a call again at 3 o'clock, again they were "refuelling" despite saying they are open until 6pm. It is now Tuesday, again they are "refuelling", they haven't been active on WhatsApp in the last 3 hours or on their chat on the website. What an utter waste, starting to think it is just a big scam.
SO Good
After ordering the trial and then my first month’s subscription I’m pleased to say I love this product, so many flavours to choose from but my favourite is just the plain old vanilla it’s so good. I did find I prefer it when I blitz it with ice in my nutri bullet, it makes it so creamy and chilled.
Has a few issues that the Customer team handled exceptionally. I’ll definitely be back for more.
Samuel D.
2 Contributions
Avoid
Avoid! Absolutely clumpy, no matter how many times you shake it was always clumpy and disgusting taste like powder!! Also just charged me £59.99 for a subscription that I cancelled and no one will answer me!! The product is absolutely disgusting would rather drink sick!!
Freeman090
2 Contributions
Avoid
Order a free trial, never received it, dpd says that they have my details, but not the parcel. It was ordered on the 9th of august. Still waiting for the delivery of the free trial. But surprisingly abnormal.io already charged me for the next delivery, 59 pounds. Contacted them via WhatsApp and email, no response yet. Cancelled the subscription. Very disappointed with the lack of costumer support/not fulfilled delivery.
Terrible customer service
Great products, let down by terrible customer service :(
You take payment for 30 meals - a week later no meals have arrived - I contact the company to be told the delay was due to a missing ingredient…..
You should contact your customers to advise them if their meals will be dispatched after the expected date.
I was then told they would be sent out that day on next day delivery.
It is now a further 4 days later and I have no meals and no dispatch email.
AVOID
Morris823
3 Contributions
Disappointing and expensive
Tried 6 packets of the Collaslim product during January and February this year and although I religiously replaced the breakfast with the shakes, and sometimes the lunchtime meals, I never experienced any weight loss at all. The taste was quite nice but an expensive product with no results. I’ve looked at the Peptigen+ Age Defying Multi-Collagen but I think having not had any noticeable results with the Collaslim, I’m loathed to waste my money.
Freddie G.
1 Contribution
Disgusting
They're really gritty like drinking grains of sand I even put them in the blender after shaking them so much I got whiplash but nothing helped. I've tried chocolate, banana and strawberry and all were disgusting I managed about 1/4 of each before I was gagging. They also upset my stomach and I was rushing to the toilet. Definitely won't be buying again.
Robertson067
1 Contribution
Excellent
Excellent! The quiz to determine your preferences makes the purchasing process really simple, the shakes taste really good & don’t have that artificial taste that other brands have, they’re really good value & are fortified with nutrients & fibre. I will definitely be buying from Abnornal again!
Mcdonalid880
3 Contributions
Like it a lot!
I really enjoy the on-the-go drink (perfect for crazy schedule), the minerals and vitamins individual approach and I love strawberry flavour. T-shirt is a bonus, too! I just wish the bottle was narrower (for a small woman’s grip) and had a (click?) tighter closing, so I could throw it in my bag with no worry…
Amelia Lucas
1 Contribution
Time is so limited
Time is so limited, I don't have it to cook, I need to keep working and the only time I stop is to sleep. So I needed something that was a meal replacement and could give me energy. the flavours are great, the impact it has is amazing and the little things like the branding and the fact that shaker works and has never leaked, makes this product worth sticking with. I keep the box in my car and just grab one as I go into work.
Zachary313
2 Contributions
Overall amazing
These shakes are much tastier than I expected, chocolate and strawberry especially. Also the t-shirt fits great and is of excellent quality!
The one disappointment is the shaker - it's finicky to get the lid on properly and leaks if it's not perfect. Once on it's fine, but it took some practice, which I wouldn't expect from a simple screw on top.
Jonathan W701
2 Contributions
Abnormal products
Having had the intro pack I decided to order more. I am enjoying the drinks and find them easier to mix than some other products.
But most importantly I really am feeling the health benefits, a little flatulence at the beginning but settled now. I feel more alert, less tired and better humoured.
Some more flavour choice would be appreciated but well done, I am going to stay with the program.
Mike
Great shakes and customer service
I really liked the shakes - the caramel latte one was amazing especially! It is cool how personalised it is, asking about your diet, activity, sunlight intake etc.
I accidentally forgot to cancel my subscription recently as I cannot afford it any longer, and was in panic mode as the payment had been taken. However, I messaged their online chat service and was helped instantly. Lewis offered fantastic customer service, and had my order cancelled and refunded.
Thank you!
Stephens754
3 Contributions
Great idea, good company with good intentions but...
Great idea and seems they have good intentions with paper packaging, free trial, donating to charities etc. however the flavours I've tried (strawberry sundae, chocolate swirl and coffee one?) didn't taste great, the free shaker's lid wouldn't close properly and the powder was always clumpy and unpleasant no matter how much you shake it.